Essant delivers service excellence to align ICT programmes with operational objectives and ensure customer satisfaction, during and post programme implementation.  All on-site professional services complement the client's own planning, design and implementation teams, with a core focus on sustainable business improvement.

Technical Consultancy

Whilst Essant recognises that most clients will typically have 90% of the technical resources required for internal operations, at times of new technology roll-outs, or when network problems arise, additional specialist expertise is often required. 

Whether needed to alleviate pressure or add on-site capability, Essant's world-class technical consultancy can be made available quickly, to help achieve programme and project objectives. By selecting from our range of skills, clients can create a ‘virtual resource pool’ to deliver programmes such as; introducing VoIP, designing a new core network, planning for technology migrations, or implementing greenfield site projects. In addition, our collaborative approach enhances internal knowledge and capabilities and introduces the necessary policies, procedures and processes to help you gain maximum return from your in-house team on an ongoing basis.

All our consulting system engineers are vendor certified and highly experienced, ensuring the successful planning and delivery of even the most complex projects, from concept to operational completion.

A break down of the skill sets and certifications within the technical consulting team are as follows:

Our project management, consultancy and training services are based on proven methodologies and adapted to meet individual requirements.  Whether used in isolation, or as a complement to in-house resource, our expertise provides the confidence to establish credibility and drive results.

All project teams are supported by a Programme and Project Support Office - constructing an effective and efficient environment in which project managers are free to focus on successful programme delivery.

Our team of business consultants will work with you to:

understand your existing capabilities and objectives
add complementary capability and resource
improve project resource management
apply 'best practice' methodologies in a sensible manner
discuss alternative recommendations
broker solutions and services
manage programme implementation and solution deployment
introduce policy, procedure and process to ensure ICT and organisational compliancy

To arrange for a free consultation, contact us today.